Process Management

Not Simply Flowcharting Many people believe Process Management is simply flowcharting ... it is surely not! Flowcharting a dysfunctional process will only help to ensure that it produces consistently poor output. Process Management goes way beyond creating a picture of a process in flowchart form. It involves gathering data, analyzing that data, adjusting the process based upon results, and then effectively deploying, monitoring and enforcing the new process. This is how I approach your unique situation: Impact Analysis In an Impact Analysis I determine the potential bottom line impact in revenue and profitability increases. Assessment / Recommendations Usually, I perform the Impact Analysis over several days during which key functional areas for improvement are identified. In addition, I develop recommendations for improvement and prioritize areas for improvement. Report / Proposal I present a report of the findings and recommendations to your management, along with a proposal to provide my assistance in facilitating the rapid implementation of the recommendations. The proposed assistance is intended to enable you to quickly realize the gains anticipated in the Impact Analysis. Assistance / Consulting My assistance starts with training your employees on the use of selected process improvement tools through workshops, presentations, and through on-the-floor instruction where the process is performed. This is done to introduce my techniques to your employees so that they understand the improvement process. This will also help to achieve the "buy-in" of your employees necessary to effect the cultural change needed to implement and sustain the improvements after the completion of my work. Cross Functional Teams I will assist building a cross functional team consisting of employees from various functional areas of your company. This team is formed to implement the improvements. With the training provided, the team, led by me, analyzes the current state of the process and identifies opportunities for improvement. From the opportunities identified, the team develops tasks to rapidly implement improvements. During this implementation period, the team meets periodically to report progress and resolve issues. Also during implementation, a performance measurement system is developed to ensure production goals are continually met and to help sustain the implemented improvements. Process Management With many years of experience with both established companies as well as with start-ups I'm in unique a position to offer hands-on management for Process Management and all aspects of IT Management. I offer an international breadth of experience, having worked with some of the largest companies in the world. Pricing: Please contact me at +43 681 10529517 in Vienna, Austria for more information regarding preparing your company a process improvement plan today.